Legal notice

BY IZZY THE LABEL is an independent Irish handmade fashion brand specialising in handmade crochet bags and accessories.

By purchasing from our website, you agree to the applicable terms and policies outlined on our website, including our Shipping Policy, Returns Policy and Privacy Policy.

All products are handmade. As a result, slight variations in colour, shape, texture and finish may occur between individual pieces. These characteristics are part of the handmade nature of our products and make each piece unique.

Product descriptions, photographs and measurements are provided as accurately as possible. Due to differences in screens and lighting, colours may appear slightly different in person.

Pricing & Payment

All prices displayed on our website are shown in euro (€) and include any applicable taxes where required.

Any applicable delivery charges will be clearly displayed before you complete your purchase.

Payment must be completed at checkout before an order is processed.

Orders & Delivery

Once an order has been placed, you will receive an order confirmation by email.

As many of our pieces are handmade to order, please allow the processing time stated on the individual product page before your order is dispatched.

Delivery times are estimates and may vary due to postal or courier delays outside of our control.

Returns & Consumer Rights

Our handmade products are made with care and, where applicable, to order. Our Returns Policy explains when we accept returns or exchanges.

Nothing in our policies affects your statutory rights under Irish or EU consumer law.

If a product is faulty, damaged on arrival, does not match its description, or is otherwise not in conformity with the contract, you may have a legal right to a repair, replacement, price reduction or refund, depending on the circumstances.

For more information, please see our Returns Policy.

Intellectual Property

All photographs, product designs, logos, branding, written content and other original material appearing on the BY IZZY THE LABEL website are the property of BY IZZY THE LABEL or are used with permission.

You may not reproduce, copy, modify, distribute or commercially use our content without prior written permission.